Checking on the status of your Social Security disability application depends upon the stage that the case has reached. Here are some guidelines, although you may find them confusing:
- If you are still in the process of filing your claim: Call your local Social Security field office. You can find their phone number in the book. However, it is almost impossible to get through. There are back door numbers but I can’t disclose those without getting in trouble with Social Security! You can call Social Security’s toll free number –1-800-772-1213 but be careful. You can’t always rely on what they tell you when you call that number!
- You have filed your claim and it has been sent to Disability Determination Services: If you are in NC, call the number on the paperwork you receive. Until you get that paperwork, contact the Social Security field office, as above.
- You have been denied at initial and reconsideration and have asked for a hearing: Call the Office of Disability Adjudication and Review (ODAR) that has your case. That number will be on the paperwork you receive. Until you get that paperwork, contact the Social Security field office, as above.
- You have been denied by an Administrative Law Judge and have asked for Appeals Council review: Call the Appeals Council at 1-703-605-8000.
- You have been approved and are awaiting payment of benefits: This gets complicated. Without giving more information than you probably want or can process, I would suggest contacting your local field office. They do process SSI claims and should be able to tell you about the status of other Social Security disability claims.
The weak link here, as you’ve already figured out is the Social Security field office. I don’t have any good suggestions. It can be hard getting through to them even when you know the back door phone numbers. Knowing who to call and how to get through to them is a significant part of what we do at the Charles T Hall Law Firm. It shouldn’t be that hard to get through to them, but it is. If you’re reading this, you’ve probably already experienced that.